FREQUENTLY ASKED QUESTIONS
ARE SAN PALIER'S PRODUCTS AUTHENTIC?
Absolutely. We work exclusively with original items from recognized suppliers and globally known brands. Every product is guaranteed authentic.
WHAT ABOUT SHIPPING?
San Palier ships to almost every country with trackable and secure delivery. Shipping costs and delivery times are calculated at checkout. We use all major carriers, and local courier partners.
DO I HAVE TO PAY EXTRA FEES UPON DELIVERY?
In most cases, no. If your country applies import duties or local taxes, we'll guide you transparently through the entire process. San Palier stands for clear communication and full support.
WHAT SHOULD I DO IF I WANT TO EXCHANGE OR RETURN AN ITEM?
No worries. You have 30 days after delivery to request an exchange or return. Our support team will guide you through every step to ensure a smooth experience.